At Lu & Fleur, we want your flowers to arrive fresh and beautiful, exactly when you want them. We offer local delivery within the city, with same-day service for orders placed before 2:00 PM, as well as next-day delivery for orders placed later or scheduled in advance. For customers across the USA, we provide careful shipping with trusted couriers, with delivery fees varying depending on location.

Please note that we handle every bouquet with care, and occasional traffic or weather conditions may slightly affect delivery time. If your order is for a special event or time-sensitive occasion, please let us know — we’ll make sure it arrives perfectly. Payment is simple and secure: you can use credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, or PayPal, and you will receive a confirmation email after your order is placed. If you need to change or cancel your order, please contact us as soon as possible; for same-day delivery, changes must be made at least 2 hours before the scheduled time.

We strive to accommodate all requests and always communicate clearly if any adjustments are needed. If you’re unsure about delivery options, payment methods, or anything else, don’t hesitate to contact us directly — we’re happy to help you make your floral experience seamless and beautiful.